Refund Policy

Refund Policy – TrendsGlide

Refund Policy

Last Updated: April 28, 2025

TrendsGlide – Trending Topics and Essential Multi-Tools for You (https://trendsglide.com), operated by Trends Glide (“we,” “us,” or “our”), is committed to providing a fair and transparent experience for our users. This Refund Policy outlines the terms for requesting refunds for any paid products or services we may offer, such as subscriptions or downloadable tools, in the future. Currently, our online tools and content are free, but this policy applies to any paid offerings introduced later.

1. Eligibility for Refunds

We offer refunds for paid products or services under the following conditions:

  • EU Users (14-Day Cooling-Off Period): If you are in the European Union, you have the right to withdraw from a purchase within 14 days of subscribing or purchasing a downloadable tool, without giving a reason, per the EU Consumer Rights Directive. This period starts from the date of purchase or subscription activation.
  • Non-Functional Products: If a paid subscription or downloadable tool is defective or does not function as advertised, you may request a refund within 30 days of purchase, provided you notify us of the issue.
  • Other Circumstances: Refunds may be granted at our discretion for other valid reasons, such as accidental purchases or billing errors, if requested within 14 days of purchase.

2. Non-Refundable Scenarios

Refunds will not be provided in the following cases:

  • Completed Downloads: Once a downloadable tool has been fully downloaded or accessed, refunds are not available unless the tool is non-functional.
  • Change of Mind After Cooling-Off Period: Outside the 14-day cooling-off period (for EU users) or 30-day defect period (all users), refunds for change of mind are not guaranteed.
  • Free Services: Our current free tools and content are not eligible for refunds, as no payment is required.
  • Violation of Terms: If your account is suspended or terminated for violating our Terms and Conditions, you are not eligible for a refund.

3. How to Request a Refund

To request a refund, please contact us at:

Trends Glide
Rampur, Rajput Teghari, Murshidabad – 742213, India
Email: infotrendyrates@gmail.com

Your refund request must include:

  • Your full name and email address used for the purchase.
  • Details of the purchase (e.g., subscription plan, tool name, purchase date).
  • A description of the reason for the refund request (e.g., non-functional tool, cooling-off withdrawal).
  • Proof of purchase (e.g., receipt or transaction ID), if available.

We will review your request within 5-7 business days and notify you of the outcome. Approved refunds will be processed within 14 days to the original payment method, where possible.

4. Data in Refund Requests

Refund requests may include personal data (e.g., name, email). We handle this data in accordance with our Privacy Policy. EU users have GDPR rights (e.g., data access, deletion), and California users have CCPA rights, which you can exercise by contacting us at infotrendyrates@gmail.com.

5. Compliance with Consumer Laws

We strive to comply with applicable consumer protection laws, including:

  • U.S.: Federal Trade Commission (FTC) guidelines for fair refund practices.
  • EU: Consumer Rights Directive, including the 14-day cooling-off period.
  • Canada: Provincial consumer protection laws, ensuring transparency in refund processes.

If you believe your refund request was not handled per applicable laws, please contact us to resolve the issue.

6. Changes to This Refund Policy

We may update this Refund Policy to reflect changes in our practices, paid offerings, or legal requirements. We will notify you of material changes via email or a website notice. Please check this page periodically for updates.

7. Contact Us

For questions about this Refund Policy or to submit a refund request, please contact us at:

Trends Glide
Rampur, Rajput Teghari, Murshidabad – 742213, India
Email: infotrendyrates@gmail.com

Visit our Contact Page for additional ways to reach us.

Legal Disclaimer: This Refund Policy is a template for informational purposes only and does not constitute legal advice. TrendsGlide recommends consulting a legal professional to ensure compliance with applicable laws.

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